Our mission is to protect the voice of small business for MSPs and their SMB customers. And we’re invested in helping our partners grow by connecting the modern workforce — more securely than ever.
Powering Thousands of MSPs and Their Customers
Our comprehensive, integrated solutions give MSPs something they can’t find anywhere else: the time and freedom to work on their core competencies. That also includes access to the training, tools and certifications they need to reach their full potential.
For customers, it’s a unique opportunity to experience big-business phone and security solutions tailored to their specific requirements and designed to scale with them.
A Recognized Leader in the IT Channel
Founded in 2008
Simple, secure cloud-based management
Best-in-class voice and business text messaging solutions
2000+ MSP partners across the United States and Canada
Meet Our Leadership Team
We understand the challenges of being an MSP — because we’ve been there. Now, we’re focused on creating the best possible experience for our partners.
Zane Conkle
Chief Executive Officer & Co-Founder
Ben Booth
Chief Financial Officer & Co-Founder
John Tippett
Chief Operating Officer
Rob McDonald
Chief Product Officer
James Hill
Chief Information Security Officer
Kumar Unnikrishnan
Chief Technology Officer
Brett McLaughlin
Chief Data Strategist
Nikhil Harsh
SVP of Sales & Revenue Operations
Dana Liedholm
VP of Marketing
Scott Landry
VP of Experience
Jim Hamilton
VP of Channel
Emily Powell
SVP Business Development, Roland Technology Group
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What our customers like most about Cytracom is that they have so many different features, they’re always on the cutting edge and they’re streamlined — so it’s very easy to use for everyone.
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